Use Case: Add Online help to a legacy Health ERM software system

PiSuite could be a life saver for your organisation

John is Operations Manager at Royal William Hospital (RWH), where a legacy Health ERM software system – Healthtrack is used. Healthtrack has been custom built for WRH, satisfies all the functional requirements, fits the business processes, and can not be easily replaced. However, John is worried about an increase in medical mishaps. His investigation identifies multiple issues related to the way Healthtrack is used at RWH.

After a through market investigation, John has chosen PiSuite to breathe new life into Healthtrack. PiSuite does not interfere with the existing functionality in Healthtrack. Its clever design means that it is entirely separate, but sits inside each screen without touching it or its functionality in any way. It has only one role – to give each user clearer and more intuitive instructions. Healthtrack can continue to operate without any knowledge or awareness of PiSuite, and Healthtrack can be modified or upgraded as usual.